Terms and conditions of purchase

CONDITIONS OF PURCHASE
Purchases made on fartonspolo.com are subject to current regulations and other concordant legislation. They are subject to the payment of value added tax (VAT), as established in the regulations in force for individuals or legal entities residing in EEC member states and for those residing in non-EU countries. All product prices shown include VAT. When you want to make a purchase, it will be necessary to provide your personal data in order to process the orders. An order is understood to be formalised under the full acceptance of the Terms of Use.

PAYMENT METHODS
You can make your purchase using any card with the Visa or Master Card logo.
Once you finalise your purchase choosing the debit or credit card payment method, we will redirect you to the bank’s payment gateway.
No card details are stored on our servers, so payments are 100% secure.

ORDER CONFIRMATION
Once you have placed your order, you will receive a confirmation email.
If you do not receive it, please contact us.

SHIPPING AND RECEIPT OF ORDERS
There is no minimum order amount.
Shipping costs are free.
Delivery will be made within 48-72 hours. 

ORDERS IN BAD CONDITION
Contact us if you receive an order in bad condition. 

RETURNS AND CANCELLATIONS
Refunds will only be accepted in cases where the merchandise has not yet been shipped.
Returns will only be accepted for products that may be defective.
The return must be in perfect condition.

The client must request the return by e-mail, indicating the reason and the invoice number, and fartonspolo.com will exchange the goods or refund the money in the cases detailed.

The credit in case of return will be made effective within 48-72 hours (working days).